CRM Solution Development Develop Top-Notch CRM Solution by using our experienced Dedicated CRM Soltuion Developers.

With our powerful CRM systems, you can maintain long-term relationships with your true customers.
Throughout the process, we assist you in producing an amazing solution.

Advanced Customer Relationship Management (CRM) Solutions for Your Company

Offering end-to-end CRM services that cover the whole range of options.

You must establish a good relationship with all of your clients in order to build your business.
Our top-of-the-line CRM services are designed to automate your sales, marketing, and customer service processes. To test and upgrade your software, we offer a variety of CRM consultations and deployments.

We have years of experience providing CRM solutions and can assist firms in lowering sales, marketing, and customer service costs. Our comprehensive CRM services can even assist you in regaining profitable possibilities that have been lost.

With an ever-increasing number of businesses, it’s more important than ever to keep solid client relationships. If you let your clients down, they will immediately turn to your competition.
You can keep your customers satisfied and stay ahead of the curve by investing in high-quality CRM automation for your sales and marketing.

Contact us right now for the best CRM solutions!

Boost Your Customer Base and Keep It Loyal

You can take your business to the next level if you create and maintain great relationships with as many clients as possible.
Through our CRM services, we assist you in doing so!

CRM Development and Consultation

We provide high-end CRM solutions by utilizing industry-leading CRM software such as Microsoft Dynamics 365. Consultation, integration, customization, configuration, and migration are all areas where our professionals excel. For platform-centric CRM, Next Big Technology customizes apps and other requirements. Business analysis, testing and quality assurance, risk management, and data migration are all services we provide.

CRM Support and Testing

CRM connectivity, functionality, and security testing are among our specialties. When you hire us for testing, we’ll give you insights into CRM processes and use modern ways to update your current software. We can also help with data management, system monitoring, monthly health checks, and troubleshooting when needed.

Industry Best Practices

Workshop on to the Core Discovery

Before we begin the job, there is a lot of work to be done. We do market research and analysis, analyze the competitive landscape, learn about and document our clients’ design and branding preferences, consult with all important stakeholders and then create a high-level map. This ensures that end-user personas and business requirements are in sync.

Planning

We place a strong emphasis on planning and getting everything documented, leaving no room for guesswork or miscommunication. We scribble down our next steps, define the project plan, including precise technical specifications, create the project’s design and branding standards, and gain client confirmation and approval on the paperwork and materials.

Design

Following that, we’ll develop the user interfaces for all of the project screens using the approved wireframes and design principles. The goal of the design is to best represent your brand and enhance your online presence. We also ensure that a clickable prototype is delivered via the Invision platform.
Prior to development, we create an interactive prototype that allows you to evaluate the user experience and model the flow.

Development

At this stage, we address the need for frontend, backend, web services, and API development integration, as well as developing an Agile Scrum methodology plan. We established a milestone/sprint frequency of every 2-3 weeks and included our client in the review process for each milestone or sprint. At this point, our goal is to create an optimal, clean code structure.

Unit testing, manual testing, regression testing, security testing, automation testing, load and stress testing, performance, and code review are all part of our quality assurance testing step.
Manual testing is done for each sprint, and defects are reported and added to the product backlog.
After the bugs have been fixed, the final sprint demo is delivered to the client for approval.

Maintenance

We’ve come to stay for the long term. We make certain that everything operates as it should every day.
We conduct frequent security assessments, perform bi-weekly code backups, and optimize the server load and traffic. We test the system thoroughly every month to ensure that there are no incompatibilities, errors, or bugs. We also upgrade the system on a regular basis in order to keep up with new software/version releases.

CRM Highlights

When you use our service, you gain a lot of advantages.
Our CRM solutions provide the following major features:

Management of Contacts

We create a searchable database to hold all of your customers’ contact information, including names, addresses, phone numbers, and even social network accounts.

Tracking Customer Interactions

You may make notes and keep track of customer interactions with our CRM system.
When you understand client engagement, you’ll be able to predict how frequently their behavior will alter as they progress through the sales funnel.

Unification of email

Our CRM solution allows you to integrate Gmail, Yahoo, and Outlook emails.
You may segment contact lists and create a unified point for internal communication with the email integration.

Automation

We created a CRM application that automates the process.
You can construct operational flows that lead to actions or generate notifications that prompt you to take more steps.
All you have to do now is upgrade the system as needed.

Management of Sales

After you’ve installed our CRM software, you’ll be able to keep track of the entire sales funnel and stay informed at all times. When you understand everything there is to know about sales operations, you can take the appropriate actions at the appropriate time.

Forecasting Sales

You’ll need a CRM designed by us if you wish to forecast sales and revenue based on historical and current data. The forecasting feature makes use of the data to assist you in making profitable judgments.

Management of Documents

Keeping track of all key documents is critical to your company’s success. The CRM system aids you in this endeavor by collecting, uploading, and keeping documents in a centralized area that is accessible to all users.

Creating and sending quotes

You may produce and send bids to the correct customers automatically with a CRM built by us, depending on the type of job you do. CRM comes in handy when you have a lot of proposals and contracts to send out.

Different Business Models and How We Approach Them

We use the best web development strategy for your company’s size, industry, and business style.

B2C

We provide outstanding omnichannel retail solutions to aid in the growth and expansion of your online business.

B2B

Our web development services assist you in increasing the profitability of your wholesale operations.

D2C

With our web development service, you can make use of cutting-edge technology that makes it easier for you to interact with customers.

Marketplace

We create a feature-rich website that strengthens the relationship between you and your consumers in today’s digitally oriented environment.

We Use Monday.com as a CRM Tool

Monday.com is a user-friendly, all-in-one CRM system that we employ for your company.
We can tailor it to your specific sales processes. Its appeal stems from its extensive search capabilities and time tracking capabilities. When you utilize Monday.com, you can have a clear picture of your sales efforts and results, and you can even automate the tasks that you conduct frequently.

We Use Zoho CRM as a CRM Tool

ZohoCRM is a customer relationship management tool that allows you to connect with a large number of customers through a variety of channels. We use its sales automation capabilities to handle contacts, prospects, and deals in a variety of ways. Dashboards can be customized on the platform.
To gain insights from the most significant data, we can employ a variety of methods. Furthermore, we are fortunate to have an AI-powered sales assistant who assists us in forecasting sales and identifying customer email addresses.

Development Services for Oracle NetSuite

Oracle NetSuite is a strong CRM platform that promotes integration with powerful CRM devices and social interaction while integrating customer data. We can track all of your good leads and sales possibilities with Oracle NetSuite. Installing and integrating this system with other Oracle tools is a breeze. You will see a huge increase in output and business after we begin using Oracle NetSuite for your company.